LED Hero Ltd offer a 2 year guarantee on all of our LED Panel products.
This is a no quibble exchange at our cost, which can either be an individual component part or full product replacement, dependant on the item that is dysfunctional.
Our warranty is transparent but must assume that the installation has been carried out by a certified UK electrical engineer/ electrician. In certain situations we may ask for a copy of the buildings electrical certificate as verification of professional installation.
Our guarantee is not valid if the installation has not been carried out correctly regardless of who has installed it. An out of date electrical certificate may determine insufficient installation/ circuit/ grid testing to verify that the installation was carried out correctly, in this instance the product guarantee would be revoked (not apply).
Use our extended warranty form to extend your warranty to 5 years or for the whole life time of the LED product.